Is an Air Source Heat Pump expensive to run?

A properly sized and correctly installed Air Source Heat Pump is incredibly cost-effective to run. In fact, it stands out as the most economical heating system when compared to other electric or fossil fuel alternatives. A well-installed Air Source system can generate approximately 4kWh of heat for every 1kWh of electricity it consumes. By dividing the cost of 1kWh of electricity by 4, you can calculate the running cost of the system. Here’s an interesting fact that often goes unnoticed: 100% of the heat energy produced by the Heat Pump is delivered to your property, whereas traditional boilers can lose up to 20% of their heat energy through the flue with the exhaust gases.

How many Solar Panels do I need?

The number of panels needed varies from person to person and property to property. It primarily depends on the size of the area you have available, such as your roof space. Another crucial factor is how much energy you use and when you need it. It’s not as straightforward as saying, “I use 10,000 kWh per year, so just fit a system to meet that.” Keep in mind that panels generate less energy during winter, which might coincide with when you use the most energy. To determine your requirements accurately, take a closer look at your appliances and when you use them. Do you have additional electricity-intensive devices like an electric car or hot tub? Building your solar system around your specific energy needs and considering your lifestyle adjustments can help you maximize the benefits of Solar PV.

How does home battery storage installation work?

Home battery storage installation involves integrating a battery system with your existing energy setup, allowing you to store excess energy for use during peak times.

Insurance - Sustain Heating

Insurance

Professional Indemnity – Limit is £250k and underwritten by AIG

Employers Liability (not sure you need this) £10Million – NFU

Public Liability £5Million – NFU

Product Liability £5Million – NFU

Both HIES and MCS are our dispute resolution providers. The way that dispute resolution works is that the customer contacts us first. If they are not satisfied with the result, then they escalate it to our Certification Body/Consumer Code which is HIES for us. Then if they are still not satisfied, they can escalate it to the MCS

HIES provide the deposit protection and 10-year workmanship warranty. The link to their dispute resolution is

https://www.hiesscheme.org.uk/what-we-do/alternative-dispute-resolution/

For the MCS

https://mcscertified.com/consumers/what-to-do-if-things-go-wrong/

for customer feedback we use both Which Trusted Trader, Trustpilot, CheckaTrade and Google Reviews. These links are sent out to customers at the end of the installation to leave a review.